Envision Team

coronavirus covid19 update for envision intelligent solutions


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Covid-19 Envision

Service Continuity Update

As the situation around the country rapidly changes and businesses and organisation are massively impacted, Envision want to provide additional reassurance to our customers as to continuation of full service delivery.

What Envision Are Working On

Over the past few months Envision have been investing in new advanced video analytical software called “Calipsa”, which reduces false video alarms to the Envision ARC (Alarm Receiving Centre).  Due to how successful this measure has been, Envision has launched a major increase in its deployment, rolling out across thousands of cameras. This is an unprecedented measure by the Company with a large investment in a short period of time. Ultimately, it ensures that we reduce false alarms and allows our staff to deal with mostly meaningful alarms (we have reduced false alarms in the magnitude of 65%). This in turn allows our monitoring teams to manage more sites with increased monitoring hours for clients who now require 24hr monitoring as sites enter lock down.

Envision have also been working on a surge work team program. We are aware that we will also suffer from expected staff shortages on a rolling pattern and to account for this we have trained extra staff to manage monitoring.  These are staff members who are currently engineers, managers and service desk staff to which all Envision staff are fully BS7858 vetted and compliant with the necessary standards.

Additionally we have also recruited new, highly experienced, ARC staff over the past weeks. This provides Envision with excellent flexibility to be fluid with shift patterns and the back fill of positions.

Under BS EN 50518 standard for the certification of ARC (design, build and operations) we have measures adopted to roll out in exceptional circumstances, to ensure uninterrupted service delivery. We have established and developed a number of remote locations to provide monitoring to allow us to continue operations. This is strictly managed and overseen by Envision senior managers.


Our other activities are functioning normally, with staff working under very strict hygiene procedures, with social distancing to ensure that systems on customer sites remain operational. The Engineering service teams will continue to work, unless government measures decree otherwise.  They will continue to conduct “Pre Planned Maintenance” (PPM) and reactive service calls to keep vital security and fire systems operational throughout this pandemic. 


We fully understand the extent of awful strain and pressure on all our customers. We also appreciate the worry and uncertainty for staff, family and friends welfare. This is a situation that none of us have experienced before and we want to ensure each of our customers that at this time, Envision is deploying every measure it can,  regardless of financial impact to keep services operational and our customers protected.

Heartfelt Thoughts to you and your family during Covid-19

We want to express our heartfelt thoughts to all our customers and their families at this time and we trust and pray you all remain safe and well. 

Please do not hesitate to contact us to discuss any concerns or changes to you service delivery requirements and we would be grateful if you could forward this message to members of your team. 

Kind regards,

Asda Portadown with Envision staff member philip

Envision Supports Employee

By Charity, Community, Envision Team, News, Security No Comments

Envision Supports New Employee

Philip  joined Envision Intelligent Solutions a year ago and we are proud to have him as a member of our team.

Not only is Phillip a great asset to the Envision security team, he is also a valuable asset to the community.

Over the last few years Philip has raised money for Tiny Life, The rainbow trust, look and Mencap by participating in the following marathons:


About the Charity

How Envision Inspired Philip

“This year, as it’s my first year at Envision, I will be raising money for our friends at Skywatch : Northern Ireland Search and rescue.” – Philip, Envision Team member

Skywatch are an airbourne observation charity operating UK wide for over 10 years.

Skywatch also assist the Northern Ireland fire and rescue service by attending fires where they are in need of extra protection, to observe and report.

They carry out searches for vulnerable, missing individuals through aviation methods. These people could be lost children, people with Alzheimer’s or individuals at risk from committing suicide.

Funds raised for Skywatch benefit people locally in Northern Ireland and they rely solely on volunteers.

More Info
Preparing for the Marathon

How will Philip Train for the Marathon?

Philip plans to train for the marathon by participating in the following runs:

Fundraising For Skywatch

How Envision Inspired Philip

Support Philip's Journey

While Philip trains, he is not just pushing his body but pushing his fundraising targets.

“In the past, I have had great success holding fundraising days at local supermarkets. “ says Philip.

Philip plans to take the same approach to his fundraising this year, but he is not alone, he will have full support from our Envision family.

Philip started his fundraising in July and has fundraising dates booked up until Christmas.

The first store to support him was Brownstown P & G based in Portadown, this was hosted by store managers Nathan and Lynn (pictured above).

Philip will be returning to this store to continuing raising funds before the fundraising end date in April.

On the 16th August, Philip was joined by our commercial director Amanda Campbell for a fundraising day in ASDA ( Portadown). This event was hosted by their community champion Elaine (pictured left).

Philip will also be fundraising in Tesco (Craigavon) on Christmas Eve. He will be fundraising from 10am -2pm – If you are around the area, pop in a say hello! This event will be hosted by Tesco’s community champion Marian.

“Philip, Graeme and Amanda are all backing this fundraising effort and it’s great having their support.” – Philip, Envision team member

The Fundraising Continues

Philip At Tesco Portadown

A successful but chilly day in the Portadown Tesco. Philip was helped today by Customer Services Manager Fiona Doherty.