Alarm Receiving Centre
What it is
The Envision ARC (Alarm Receiving Centre) is a high-availability, fully managed Connected Solutions Centre that provides real-time remote monitoring for any IoT device. Offering a reliable, secure, and customisable service, the ARC ensures your systems are always under expert supervision.
How it works
The Envision Alarm Receiving Centre (ARC) functions as multiple control rooms within one centralised hub, where each operator console is fully equipped to handle a wide range of tasks. Our operator teams undergo thorough screening, vetting, and licensing before completing a comprehensive 12-week training program, ensuring the highest level of service and adherence to British Standard response times.
Key features
Customisable
managed service
Tailored to meet your specific needs, we provide a fully bespoke monitoring and response service for your systems.
Secure
client portals
Access dedicated, secure portals that allow you to view all relevant information about your monitored systems in real-time.
Redundancy
for reliability
Our systems feature triplicate redundancy, with weekly tests of all failover systems to ensure uninterrupted monitoring.
Seamless electronic
management
From AI-driven site management to electronic incident handling and reporting, all solutions are centrally managed within the ARC.
Comprehensive
monitoring platforms
The ARC utilises two separate platforms to monitor both CCTV systems and intruder alarms, ensuring accurate responses.
CAT1 in house
monitoring
All connected solutions are monitored through our in-house CAT1 Envision ARC, ensuring high-security oversight for all IoT devices.
Optimal Performance
With the Envision ARC, your IoT devices are constantly monitored by highly trained professionals, ensuring optimal performance and quick response times. This high-security, fully managed service gives you peace of mind, knowing your systems are protected around the clock.